Privacy Policy

Last Updated: 22 September 2026

Welcome to ZenLix Digital (zenlixdigital.com).

At ZenLix Digital, we respect your privacy and are committed to protecting the personal information you provide when you visit our website, contact us, request our services, or interact with our digital platforms.

This Privacy Policy explains what information we may collect, how we use it, how we protect it, and the choices available to you.


1. Information We Collect

Depending on how you interact with our website, we may collect the following information:

Personal Information

When you contact us or request our services, we may collect:

  • Full name
  • Business name
  • Email address
  • Phone number
  • WhatsApp number
  • Business/website URL
  • Information about your business
  • Service requirements
  • Project-related information
  • Any information you voluntarily provide through forms or communication

Technical Information

When you visit our website, certain technical information may be collected automatically, such as:

  • IP address
  • Browser type
  • Device type
  • Operating system
  • Pages visited
  • Date and time of visit
  • Referring website
  • General website usage information

The information collected may depend on the analytics, hosting, security, and other tools installed on the website.


2. How We Collect Information

We may collect information when you:

  • Submit a contact form
  • Request a quote
  • Request a free consultation
  • Contact us by email
  • Contact us through WhatsApp
  • Purchase or request our services
  • Subscribe to updates or communications
  • Interact with our website
  • Communicate with us regarding a project

We may also receive information through third-party platforms when you choose to interact with us through those platforms.


3. How We Use Your Information

We may use the information we collect to:

  • Respond to your enquiries
  • Provide requested information
  • Prepare quotations and proposals
  • Understand your business requirements
  • Provide digital marketing services
  • Provide website development services
  • Communicate about projects
  • Process service-related requests
  • Improve our website and services
  • Provide customer support
  • Send service-related communications
  • Send marketing communications where permitted
  • Prevent fraud, misuse, or unauthorized activity
  • Maintain website security
  • Comply with applicable legal requirements

We aim to use personal information for legitimate and relevant purposes connected with our business and your interaction with us.


4. Contact Forms

When you submit information through a form on zenlixdigital.com, the information may be used to respond to your enquiry or provide the service or information you requested.

Please avoid submitting unnecessary sensitive personal information through website forms.


5. Cookies

ZenLix Digital may use cookies and similar technologies to improve website functionality, understand website usage, and provide a better user experience.

Cookies may be used for purposes such as:

  • Website functionality
  • Analytics
  • Performance measurement
  • Security
  • Remembering preferences
  • Marketing and advertising measurement

You can manage or disable cookies through your browser settings. However, disabling certain cookies may affect some website functionality.


6. Google Analytics and Similar Tools

We may use analytics services such as Google Analytics or similar tools to understand how visitors use our website.

These tools may collect information such as:

  • Website visits
  • Pages viewed
  • Approximate location
  • Device information
  • Browser information
  • Traffic sources
  • Website interaction data

This information helps us understand website performance and improve our services.


7. Google Ads & Meta Advertising

ZenLix Digital may use advertising and marketing technologies provided by third-party platforms such as:

  • Google Ads
  • Meta Ads
  • Facebook
  • Instagram
  • Other advertising platforms

These platforms may use cookies, pixels, tags, or similar technologies to measure advertising performance, understand website interactions, and provide relevant advertising.

The use of such technologies is subject to the respective third party’s policies and settings.


8. How We Share Information

We do not sell your personal information as a commercial product.

We may share information with trusted service providers when reasonably necessary to operate our business or provide requested services.

Such service providers may include:

  • Website hosting providers
  • Domain providers
  • Email service providers
  • Analytics providers
  • Advertising platforms
  • Payment service providers
  • Website development tools
  • Communication platforms
  • Security providers
  • Other technology providers

We may also disclose information where required or permitted by applicable law.


9. Third-Party Services

Our website and services may use third-party services, platforms, plugins, tools, or integrations.

Examples may include:

  • Google
  • Meta
  • WordPress
  • Elementor
  • Google Analytics
  • Google Ads
  • Facebook
  • Instagram
  • WhatsApp
  • Payment providers
  • Hosting providers

These third parties may have their own privacy policies and terms.

ZenLix Digital does not control the privacy practices of independent third-party services. We recommend reviewing their respective privacy policies when using their services.


10. Payment Information

If payments are processed through a third-party payment provider, your payment information may be processed directly by that provider.

ZenLix Digital generally does not need to store complete card, banking, or other sensitive payment credentials on its own website unless specifically required for an authorized business process.

Payment providers may collect and process information according to their own privacy policies and applicable requirements.


11. Data Security

We take reasonable measures to protect personal information against unauthorized access, misuse, loss, alteration, or disclosure.

Depending on the nature of the information and services involved, security measures may include:

  • Access controls
  • Secure website connections
  • Password protection
  • Security plugins or services
  • Hosting security measures
  • Regular software updates
  • Limited access to personal information

However, no online system or method of transmission can be guaranteed to be completely secure.


12. Data Retention

We retain personal information only for as long as reasonably necessary for the purposes for which it was collected, including:

  • Providing services
  • Maintaining business records
  • Responding to enquiries
  • Resolving disputes
  • Meeting contractual requirements
  • Complying with legal obligations

When information is no longer reasonably required, it may be deleted, anonymized, or securely disposed of, subject to applicable legal and business requirements.


13. Your Privacy Choices

Depending on applicable law and the circumstances, you may have rights or choices regarding your personal information, which may include:

  • Requesting information about personal data we hold about you
  • Requesting correction of inaccurate information
  • Requesting deletion where legally applicable
  • Withdrawing consent where processing is based on consent
  • Choosing not to receive certain marketing communications

Requests can be made using the contact details provided below.

Certain information may need to be retained where required by law or for legitimate business purposes.


14. Marketing Communications

If you provide your contact information and agree to receive marketing communications, we may contact you regarding:

  • Digital marketing services
  • Website development
  • Offers
  • New services
  • Educational content
  • Business updates

You may request to stop receiving promotional communications at any time.

Service-related or transactional communications may still be sent when necessary.


15. Children’s Privacy

Our website and services are intended primarily for businesses and general audiences.

We do not knowingly seek to collect personal information from children where such collection is prohibited by applicable law.

If you believe that a child has provided personal information to us improperly, please contact us so that we can review the matter and take appropriate action.


16. Links to Other Websites

Our website may contain links to third-party websites.

We are not responsible for the privacy practices, content, security, or policies of websites that we do not control.

We recommend reviewing the privacy policy of any third-party website before providing personal information.


17. Business & Client Data

If you engage ZenLix Digital for digital marketing, website development, SEO, advertising, branding, or other services, you may provide business-related information to us.

We may use such information only as reasonably necessary to provide the agreed services, communicate with you, manage the project, and fulfill contractual or legal obligations.

Additional data-processing terms may apply depending on the specific services and project agreement.


18. Confidentiality

We take reasonable steps to maintain the confidentiality of information shared with us in connection with client projects.

However, information may need to be shared with authorized employees, contractors, technology providers, or service providers where reasonably necessary to deliver the requested services.

Where appropriate, confidentiality obligations may also be covered by a separate agreement between ZenLix Digital and the client.


19. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in:

  • Our services
  • Website functionality
  • Technology
  • Legal requirements
  • Privacy practices

Any changes will be published on this page with an updated “Last Updated” date.

We encourage visitors to review this page periodically.


20. Contact Us

If you have questions, concerns, or requests regarding this Privacy Policy or the handling of your personal information, please contact us.

Business Name: ZenLix Digital
Website: zenlixdigital.com
Email: [Your Business Email]
Phone: [Your Business Phone Number]
Address: [ShahuChowk , Dumra , Sitamarhi , Bihar 843316]


21. Acceptance

By using zenlixdigital.com, you acknowledge that you have read and understood this Privacy Policy.

Where applicable, additional terms, consents, or notices may be provided at the time information is collected.

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